Privacy Policy

TalkToAril ("we," "our," or "the platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a session, or interact with our peer listening services.

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By using our website or booking a session, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

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To provide our peer listening services, we collect minimal and necessary personal details during the booking process:

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• Personal Identifiers: Name (or nickname) and email address.

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• Booking Details: Date and time of your scheduled session.

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• Payment Information: Wise transaction reference numbers or IDs. Note: TalkToAril does not collect or store your bank account numbers, credit card details, or Wise login credentials.

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• Optional Information: Any brief notes or messages you choose to voluntarily submit in the optional text field on our booking form.

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2. Strict Session Privacy & Confidentiality

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The core value of TalkToAril is providing a secure, private space.

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• No Recording: We enforce a strict policy against recording. Audio calls, video calls, and real-time text chats inside Zoom are never recorded, saved, or archived by TalkToAril. Once your session ends, the live connection is permanently closed.

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• Confidentiality: What you share during your session remains entirely confidential. Your personal thoughts, experiences, and notes will never be shared, discussed, or sold to any third party.

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3. How We Use Your Information

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We use the collected information strictly for operational and service delivery purposes:

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• To schedule, manage, and confirm your bookings.

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• To verify your advance payment using your Wise reference number.

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• To email you the Zoom meeting link and necessary session updates.

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• To enforce our platform boundaries and Terms & Conditions.

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4. Third-Party Services

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TalkToAril uses secure, industry-standard third-party platforms to run operations. These services handle your data according to their own privacy policies:

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• Wix: Hosts our website and handles our booking infrastructure.

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• Wise: Used by clients to process advance payments securely.

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• Zoom: Used to host encrypted, live 1-on-1 text, voice, or video sessions.

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5. Data Security

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We prioritize the security of your data. Your contact details and booking information are stored securely within the password-protected Wix platform database. We do not keep offline spreadsheets or physical logs of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

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We retain your name, email, and transaction references only as long as necessary to fulfill business operations, maintain tax records, or resolve scheduling disputes. You may request the deletion of your booking history from our system at any time by contacting us directly via email.

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7. Changes to This Privacy Policy

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TalkToAril reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

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8. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact us through the official contact channels on our website.